Senior AI Engineer II - Forward Deployed Engineer - Enterprise AI Platforms

American Express's Enterprise AI Platform organization (Amex Tech) is hiring a Forward Deployed AI Engineer to partner with business units, product and engineering teams, turn high-value opportunities into trusted, secure and scalable AI solutions, and help successful ideas become reusable enterprise capabilities.

What you'll do

• Lead discovery with business stakeholders and translate needs into use cases, value propositions and measurable success criteria.
• Design, build and deploy Generative AI, agentic AI and intelligent-automation solutions on approved enterprise platforms, from proof of value through production scaling, adoption and hand-off.
• Build agents and AI workflows that work with enterprise APIs, knowledge sources, data platforms and business processes, with human approval, escalation and fallback built in.
• Use coding agents and spec-driven development; review agent-generated code for correctness, security and maintainability.
• Turn engagement patterns into reusable features, accelerators and reference architectures for the enterprise AI platform.
• Build evaluation, monitoring and safeguards covering quality, cost, latency, reliability, privacy and responsible AI.

What you bring

• 5+ years delivering software, technical solutions or digital products in an engineering, architecture or technical consulting role.
• Hands-on software engineering in mobile, web, backend, APIs, distributed systems, platform engineering or cloud-native development.
• Experience using coding agents in a structured engineering workflow; strong communication and the ability to influence without authority.
• Preferred: LLM/agentic systems, RAG, vector databases, tool calling/MCP, LangGraph/LangChain/LlamaIndex/Temporal, AI evaluation and observability, financial services or other regulated industries.
• Bachelor's in CS/engineering or equivalent experience. US work authorization required (no visa sponsorship).

Occasional travel for workshops or key milestones. Req 26014651.