Forward Deployed Engineer

We are looking for a Forward Deployed Engineer to work shoulder-to-shoulder with our customers, building the solutions that make their AI systems actually work. You'll sit on a customer's team and own outcomes end-to-end, things like: Wiring their applications into Arthur's telemetry and evaluation systems, building custom UI components and dashboards, writing the queries and integrations that expose evals and guardrails to their users, etc. Just as importantly, you'll serve as a feedback loop back into product, where the patterns you discover building bespoke solutions become the primitives and features that ship to everyone. This is a high-agency, pre-product-market-fit role where you'll validate product hypotheses by building real things for real customers.

What you'll do:

• Embed with customers to build solutions on top of Arthur, integrating their agents and applications into our telemetry and evaluation systems, and building custom UI components, dashboards, and integrations that surface evals and guardrails to their users.
• Perform as the customer-facing AI-expert, influencing the architecture and technology of the AI agents our customers build, educating them on best practices, emerging standards, and implementation details, as well as overall strategy and execution of their AI initiatives
• Serve as the technical point of contact on your accounts: answer questions, write SQL queries, build dashboards, and solve problems that make customers' agents more reliable.
• Validate product hypotheses by building bespoke solutions for customers, identifying the primitives and integration points that can graduate into Arthur's core product.
• Operate within complex, regulated enterprise environments, working with a variety of customer stakeholders in different parts of the organization (developers, product managers, security engineers, GRC analysts, etc.)
• Close the loop with product and engineering, turning patterns you see across customers into reusable features and primitives.

Full details and application on the official Arthur AI careers page.