Forward Deployed Engineer

Automat was founded by a diverse group of creative technologists from teams like Google Creative Lab and Samsung’s Innovation Think Tank. We're building a future where intelligent agents run real business operations, not just support them.

We're looking for a Forward-Deployed Engineer who is an outstanding engineer and a genuinely charismatic customer partner. This is an account-ownership, customer-facing engineering role: you own your accounts end to end, with no dedicated success manager, account lead, or hand-off layer standing between you and the customer. You are the single point of contact who builds the relationship, diagnoses the problem, ships the solution, and helps build, maintain, and expand the account, all at once. You will apply creativity and problem-solving to help customers implement complex business automations via our suite of internal libraries, tools, and products. You'll act as a trusted expert and be a human-in-the-loop partner to our agentic automation engine.

What you'll do:

• Build upon our autonomous agent solutions to tailor automation solutions to specific, customer-centric workflows
• Configure, prompt, and orchestrate AI agents on Automat Studio so they can navigate complex, and often legacy, enterprise software platforms to achieve our customers' automation goals.
• Help manage and support the AI agents powering Workforce deployments for your customers, making sure they run reliably and evolve as customer needs change.
• Think creatively about how to align automation strategies with the needs of our customers, while driving long-term innovation and resilience to the entire Automat product offering
• Wear multiple hats; one day, you will prototype a new stealth browsing technique, and the next, optimize a pipeline for intelligent document extractions

Full details and application on the official Automat careers page.