Forward Deployed Engineer

We're looking for Forward Deployed Engineers who combine technical depth with customer obsession. You'll work directly with customers to implement our AI agents, building custom solutions and ensuring our customers extract maximum value from our platform.

What you'll do:

• Customer implementation: Own the technical relationship from first demo to production deployment. Understand each customer's workflows and configure our AI agents to fit their operational needs.
• Solution engineering: Build custom integrations, APIs, and workflows that connect our voice AI and document agents to customer systems (claims management platforms, CRMs).
• AI tuning and optimization: Prompt engineering, voice customization, and agent behavior refinement based on real customer usage patterns and feedback.
• Discovery and Product feedback: You'll see what works and what doesn't firsthand. Channel that insight back to our product and engineering teams to shape our roadmap.
• Technical consulting: Guide customers through complex decisions about AI agent design, workflow automation, and system integration.

Full details and application on the official Avallon AI careers page.