Forward Deployed Engineer

At BRINC, we are building the technology that will define the future of emergency response. As a vertically integrated U.S. drone technology company, BRINC designs and manufactures unmanned aircraft systems, autonomous drone stations, command-and-control software, and advanced autonomy for public safety. Today, BRINC deploys Drone as First Responder (DFR) networks that dispatch drones directly to 911 calls, providing real-time aerial intelligence before ground units arrive and helping first responders make faster, safer decisions. BRINC serves more than 1,000 public safety customers across all 50 states, is the sole drone supplier to Motorola Solutions, and has raised more than $280 million from leading strategic and technology investors, including Motorola Solutions, Index Ventures, Sam Altman, Dylan Field, and others. BRINC is recruiting exceptional engineers to build the next generati

What you'll do:

• Deploy onsite for multi-week engagements with critical customers to install, configure, and commission BRINC drones, robotic drone nests, remote controllers, and proprietary LiveOps software into live 911 response operations.
• Support live operational flights, including preparation testing, pre-operational briefings with contingencies, and debriefs with customer personnel and BRINC teams.
• Triage and debug issues in the field across software, firmware, hardware, networking, and RF, driving them to root cause under operational time pressure.
• Implement and validate fixes on-site. Write, test, and deploy code and configuration changes, then upstream that work into the mainline product.
• Serve as the primary technical liaison between the customer and engineering at headquarters, translating field observations into reproducible bug reports, requirements, and feature specifications.
• Rotate back to BRINC’s Seattle headquarters to work directly with embedded, perception, controls, test, and manufacturing engineers, landing new features and fixes and validating them in the operational environment before broad release.

Full details and application on the official BRINC careers page.