Forward Deployed Engineer, Federal (Onsite - Lexington Park, MD)

C3 AILexington Park, MD (On-site)Full-timeForward Deployed EngineeringPosted Today

What you'll do:

Operate and maintain the C3 AI Platform in the customer's disconnected, on-premises environment, maximizing uptime.
Respond to incidents and outages: diagnose root cause, restore service, and document findings.
Monitor system health and build alerting and automation to prevent recurrence.
Plan and perform upgrades and patches using offline artifacts.
When operations are steady, contribute to application development and enhancements, using your on-site proximity to the customer to gather feedback, understand use cases, and translate needs into requirements.
Surface technical risks and work with product, engineering, and SRE teams to improve product quality.

Full details and application on the official C3 AI careers page.