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Forward Deployed Engineer

CapgeminiDiegem, BelgiumDigital Customer ExperiencePosted Today

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Within Capgemini's Digital Customer Experience practice, this Forward Deployed Engineer combines strong software engineering with customer-experience expertise and industry insight, working closely with clients to validate solutions and turn high-value ideas into scalable capabilities.

What you'll do

  • Partner with client stakeholders to understand industry challenges, customer journeys and technology ecosystems, and translate needs into use cases and technical requirements.
  • Build prototypes, MVPs and intelligent solutions, including applications, APIs, AI agents and workflow automation.
  • Use generative AI and AI-assisted engineering tools to accelerate customer service, knowledge management, personalisation, development and testing.
  • Bring successful concepts into production with multidisciplinary teams.

What you bring

  • Proven digital customer-experience experience and deep expertise in at least one industry (preferably Energy & Utilities, Public Sector, Manufacturing or Automotive).
  • Solid software engineering background: application development, APIs, integrations, cloud platforms.
  • Practical experience with generative AI, AI agents, LLMs and AI-assisted development tools.
  • Professional working proficiency in English and Dutch.

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