Forward Deployed Engineer: AI + HPC

As a Forward Deployed Engineer at Cedana, you’ll lead and own technical engagement from end to end. You’ll engage with customers to understand and deploy in their environments: from production SLURM at a university, bare-metal Kubernetes at an inference provider, hybrid setup at a Fortune 100 Pharma enterprise. You’ll rapidly understand their key pain points, and use Cedana to solve their problems. For each customer you own everything from the OS up: SLURM plugins, Kubernetes operators, node configuration, networking, and observability.

This role will expose you to the cutting edge of AI and HPC infrastructure, working with the world’s leading research and commercial customers to deliver a breakthrough solution.

What you'll do:

• Engineer solutions at client sites: Lead customer integrations. Install, configure, and deploy Cedana into SLURM, Kubernetes, and Dynamo environments.
• Drive product innovation from the field: Identify technical gaps while embedded with clients, then provide product feedback for new capabilities that become core product features.
• Measure and optimize platform performance: Measure reliability, throughput, and performance using our internal tools. Design and implement policy-based migration automations to optimize reliability, throughput, and performance
• Own critical deployments: Ensure our platform performs reliably for clients' critical operations, debugging issues across the full stack. Debug install issues against unfamiliar customer infrastructure, and escalate to engineering when necessary.
• Improve scalability: Build and own the internal installation playbook so that the second customer in each segment is onboarded faster than the first.
• Respect our customers: Understand how to make their lives easier and minimize their time and overhead.

Full details and application on the official Cedana careers page.