Director, Forward Deployed Engineering

Working directly with our founders, you'll lead this team and define its future. You'll own the strategy for how Chalk engages customers technically — from pre-sales pilots through onboarding, support, and expansion — and build the organization, processes, and playbooks that let the function scale with our growth. FDE is one of the most strategically important and fastest-growing functions at Chalk, and this role will shape what it becomes.

What you'll do:

• Lead, develop, and retain Chalk's team of Forward Deployed Engineers across New York and San Francisco, and own an aggressive hiring plan as the team scales
• Define the strategy and operating model for the FDE function: engagement models, account coverage, the pre-sales/post-sales balance, and how FDEs drive expansion within accounts
• Own the systems that make the team run — support triage and rotations, escalation paths to Engineering, onboarding playbooks, and the processes for rolling out platform changes to customer environments
• Partner closely with Sales and GTM leadership on technical pilots, evaluations, and the technical strategy behind our most important deals
• Partner with Engineering leadership to channel customer learnings into the product roadmap and to sharpen the internal tooling FDEs rely on
• Stay hands-on: dive into customer architectures, unblock hard technical problems, and set the technical bar for the team

Full details and application on the official Chalk careers page.