Senior Forward Deployed AI Engineer - Vice President

With a strong focus on hands-on engineering, collaboration and rapid delivery, the Factory gives you the opportunity to solve challenging technical problems, develop your expertise and contribute reusable tools and engineering practices that support AI adoption across Citi.

The Senior Forward Deployed Engineer is a hands-on core engineering position responsible for developing agent reasoning logic, custom tool integrations and resilient execution pipelines embedded within Line of Business (LOB) squads. The overall objective of this role is to build production-grade agent reasoning loops, custom Model Context Protocol (MCP) servers and robust error-handling mechanisms that adhere to enterprise safety and quality standards. Working closely with fellow engineers and business stakeholders, you’ll help turn complex requirements into reliable AI solutions, contributing to testing, evaluation and continuous improvement throughout the development lifecycle.

What you'll do:

• Writes robust, production-quality agent reasoning logic, memory management and sub-agent delegation workflows in Python.
• Develops custom Model Context Protocol (MCP) servers connecting AI agents to enterprise systems (ServiceNow, JIRA, DBaaS, Kafka, internal REST/gRPC services).
• Implements resilient error handling, automated retry mechanisms, fallback routines and Human-in-the-Loop (HITL) escalation triggers.
• Integrates Lakera Guardrails for synchronous and asynchronous prompt-injection defence, jailbreak mitigation and automated PII filtering/redaction.
• Collaborates with C12 engineers to build automated regression testbeds and integrate Agentflow Studio evaluation harnesses into deployment workflows.
• Advises and coaches junior developers, participating actively in sprint delivery and peer code reviews.

Full details and application on the official Citi careers page.