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Forward Deployed Engineer

CrunchyrollLos Angeles, CAFull-timeCustomer ExperiencePosted Today

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You'll go where the work is. You'll sit with teams, understand how their workflows actually operate, identify where AI or automation can create meaningful value, and rapidly build solutions alongside the people who will use them. This role combines strong business judgment and consultative problem-solving with hands-on engineering. You'll take problems from ambiguity through prototype, production, and adoption.

What you'll do:

  • Embed deeply with business teams. Sit alongside them as work happens, map the real workflow rather than the documented one, and understand the pain points, decisions, systems, and handoffs that shape how work gets done.
  • Identify where AI can create meaningful business value. Start with the problem, not the technology, and be willing to conclude that AI is not the right answer.
  • Determine the right technical approach for each problem, whether that is an agentic system, generative AI, RAG, classical ML, deterministic automation, or a simpler software solution.
  • Translate ambiguous business problems into clear technical plans, including architecture, data flows, integration points, permissions, tool usage, success criteria, and build vs. buy vs. integrate decisions.
  • Prototype quickly to test whether an idea works before over-engineering it. Know when to build something in days to learn and when a problem warrants production-grade infrastructure.
  • Design and build reliable AI systems end-to-end, including tool use, orchestration, context and prompt engineering, state and memory, structured outputs, APIs, enterprise integrations, and human-in-the-loop workflows.

Full details and application on the official Crunchyroll careers page.

Apply at Crunchyroll →