Forward Deployed Engineer

As a Forward Deployed Engineer, you'll embed with our largest city and agency customers, starting in New York City, and make Cyvl indispensable to how they run. You'll configure the platform against real agency data, prototype custom outputs and integrations with AI coding tools and our API, and find the next problem we can solve for them. This is a strategic growth role that looks like an implementation role, and you'll write the playbook for how we operate in every major US city that follows. This role is based in New York City or San Francisco.

What you'll do:

• Own key city accounts: onboarding, training, and ongoing enablement across field operations, technical teams, IT, and agency leadership.
• Build and deploy solutions: configure Cyvl against agency data and workflows, and prototype custom outputs and integrations using Claude Code and Cyvl's API.
• Drive expansion: surface budget cycles, RFPs, and unmet needs, and support proposals and renewals with technical depth.
• Build durable adoption, so Cyvl never depends on one champion's memory or enthusiasm.
• Build the FDE playbook: onboarding sequences, integration patterns, expansion triggers, and ROI frameworks that scale to new cities.

Full details and application on the official Cyvl careers page.