Forward Deployed Engineer - AI Security
: As our Forward Deployed Engineer, you’ll play a critical role in ensuring customer success from the moment a deal is signed. You’ll lead technical onboarding and implementation efforts, serve as the customer’s primary post-sales technical point of contact, and work closely with Solutions Engineering, and Support to drive adoption, reduce time-to-value, and lay the foundation for successful long-term partnerships. This is a hands-on, high-impact role for someone who thrives in early-stage environments, wears many hats, and wants to help shape the customer journey in a fast-growing AI security market. Key Responsibilities : Lead technical onboarding and implementation for new customers, including planning, scoping, milestones, and success metrics Own the post-sales relationship from a technical standpoint, serving as the main point of contact for customer engineering and security teams Develop and execute structured implementation plans to ensure customers achieve First Time to Value quickly and reliably Proactively manage risk by identifying blockers, misaligned expectations, or skill gaps - on either side - and escalating as needed Collaborate cross-functionally with Sales, Engineering, Services and Product to ensure successful handoffs and knowledge sharing Document repeatable processes, technical guides, implementation templates, and internal runbooks Coordinate support needs, triage technical issues, and ensure efficient collaboration with Support and Dev.
Full details and application on the official F5 careers page.