Forward Deployed Engineer

Flossy builds AI software that helps appointment-based practices book more appointments, reduce administrative work, and improve business performance. Our multi-agent platform brings together Fiona for patient communication and scheduling, Betsy for marketing and call center insights, Michael for insurance and billing, and Reid for revenue and staffing intelligence.

We’re seeking a Forward Deployed Engineer to help shape and build AI products across Flossy’s platform. Your work could span patient communication, business intelligence, workflow automation, and operational optimization—connecting customer needs to software that helps practices run better.

What you'll do:

• Work directly with frontline staff, managers, and executives to understand workflows, business goals, and operational constraints.
• Communicate directly with customers to understand needs and frustrations and translate those needs and frustrations into actionable solutions
• Design straightforward interfaces that make complex information and workflows understandable and easy to act on
• Own the product. Use it daily. Build quality of life solutions without direct requests
• Build across the frontend, backend, database, and integrations, using AI development tools to accelerate delivery while reviewing and verifying their output.
• Build AI-powered features and automation workflows with explicit business rules, appropriate approvals, and a clear history of actions and outcomes.

Full details and application on the official Flossy careers page.