Forward Deployed Engineer

Isembard is building a network of high-performance factories for critical industries. We combine advanced machine tools, robotics and our own software, MasonOS, to make precision components for aerospace, defence, energy and frontier technology companies, with factories across the UK, US, Germany and France. Our mission is to forge industrial acceleration.

This role sits where MasonOS meets the shop floor. Every new factory in our network adds training, adoption and support work. You will embed with factories and network sites in the UK, Europe and the US, own their success with MasonOS end to end, ship production code, apply AI to their workflows and build the tools that make each new site easier than the last.

What you'll do:

• Run onboarding, training and day-to-day adoption with machinists, engineers and site operators.
• Turn repeated support questions into playbooks, training material or self-service tools. You are measured on the support burden falling, not on tickets closed.
• Put agentic workflows into operational use: reporting, supplier follow-ups and order status.
• Ship fixes and small features into MasonOS through the same review as every other engineer.
• Turn patterns from the field into clear, written requirements for the roadmap.
• Prototype with any tool, but state lives in Mason: every prototype carries a decision date.

Full details and application on the official Isembard careers page.