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Forward Deployed Engineer, Supply Chain

JetsonNorth Vancouver, BC, Canada (In person)Full-timeSoftwarePosted Today

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We're building a new kind of role to help us scale: the Forward Deployed Engineer (FDE). The title was originally coined for engineers embedded with external customers, and we've pointed that model inward. As an FDE on our Supply Chain team, your customers are Jetson's own teams. You'll sit with them, learn their work deeply, and build the agents, tools, and automations that change how they operate. Instead of routing every request through a central engineering backlog, we put engineers inside the teams that need help. You hear the problem firsthand, build the fix, and iterate the next day. FDEs across functions build on a shared internal platform alongside core engineering, so every automation you ship makes the next one faster. The more we deploy, the faster we can deploy.

What you'll do:

  • Embed and learn the domain. Sit with the team, observe the work, and build real fluency in how Supply Chain operates: procurement and inventory workflows, demand planning, supplier relationships, the system stack, and how equipment actually flows to install sites.
  • Build agents that automate real work . Find supply chain workflows that AI agents can handle or accelerate, then design, build, and ship them. For example, an agent that drafts and tracks purchase orders and chases supplier confirmations, or one that flags inventory discrepancies across locations…
  • Connect systems and keep data flowing. Much of the team's friction is manual handoffs between systems. You'll build and maintain integrations and automations that keep inventory positions, PO status, BOM updates, and warehouse transactions flowing accurately across NetSuite, RF Smart, and Arena,…
  • Build dashboards and tools. Give purchasing, planning, warehouse, and leadership clear, real-time visibility: a live view of stock, in-transit orders, and upcoming demand; a forecast that turns the install pipeline into a purchasing signal; the numbers people currently dig out by hand.
  • Always be scoping. Question requirements directly with the team. The best solution is often smaller than the original ask, or solves the real problem another way. Ship value now, iterate from there.
  • Generalize into the platform. Push reusable capabilities into the shared internal platform alongside other FDEs and core engineering, rather than piling up one-off scripts. Weigh hacking something for Supply Chain today against building something ten teams use tomorrow.

Full details and application on the official Jetson careers page.

Apply at Jetson →