Forward Deployed Engineer

As a Forward Deployed Engineer, you'll sit at the intersection of engineering and customer success — embedding directly with enterprise customers to design, build, and ship automations on the Kognitos platform. You'll turn ambiguous, undocumented business processes into working, production-grade automations, often writing code alongside customer teams, and you'll be the feedback loop that shapes our product roadmap based on what you learn in the field.

What you'll do:

• Partner directly with enterprise customers — finance, AP, healthcare, and IT teams — to scope, design, and implement automations on the Kognitos platform
• Translate ambiguous business requirements and undocumented processes into working “English as Code” automations
• Build custom integrations between Kognitos and customer systems: ERPs, databases, APIs, email, and document sources
• Debug and resolve production issues at customer sites, often under time pressure
• Own the technical relationship with key accounts through onboarding, deployment, and expansion
• Feed field learnings back to product and engineering to improve the platform for every customer

Full details and application on the official Kognitos careers page.