Forward Deployed Engineer - Strategic Account

The Forward Deployed Engineer is how Metal goes from a promising platform to software that lives inside how a firm actually runs its investment process. You will embed with one of our most strategic customers, a leading private capital firm, and own the last mile from scoping session to production system.

We hire great people and reward them accordingly. For this role, you can expect:

What you'll do:

• Own deployment end to end. Take customer priorities from first scoping session through live, reliable production, including the human-in-the-loop steps that make workflows trustworthy.
• Build on the platform. Configure and ship high-impact workflows on Metal: CIM and teaser intake, deal scoring, LinkedIn account mapping, portfolio-company reporting, and pipeline views tailored to the firm.
• Integrate the customer's stack. Connect CRMs (Salesforce, DealCloud), document systems (SharePoint), and data sources so the platform reflects how the firm really works.
• Debug and operate. Diagnose data-model, integration, and workflow issues quickly, and keep deployed systems running as the firm's needs evolve.
• Earn trust at the top. Partner directly with the firm's internal AI, automation, deal, and operations leaders, and act as their trusted technical advisor.
• Feed the product. Turn first-hand field insight into clear product direction, influencing Metal's roadmap and turning what works into repeatable deployment frameworks.

Full details and application on the official Metal careers page.