Forward Deployed Engineer

Monk is an AI-native accounts receivable (AR) platform for B2B companies, helping businesses get paid faster.

You will be the founding Forward Deployed Engineer team at Monk. You will embed deeply with our largest and most complex customers to solve their hardest revenue workflows, and own the outcome end to end.

What you'll do:

• Own the outcome. Lead technical discovery through launch for complex customers. Define the real workflow, success metrics, integration plan, and path to measurable cash impact—not merely a configuration checklist.
• Build where the customer’s reality lives. Ship production-grade integrations, internal tools, and agentic workflows across ERPs, payment systems, CRM, and finance operations. Go from first working version to reliable production software.
• Make agents trustworthy. Design, test, debug, and improve agent behavior across real AR edge cases: collections, cash application, deductions, disputes, approvals, and escalation. Own observability, reliability, and human-in-the-loop controls.
• Scale use cases. Build for prospect's real workflows in accounts receivable: collections, cash app, deductions, disputes, integration systems. Showcase exactly how Monk fits in their days. Then build systems around it.
• Be the customer’s technical partner. Work directly with finance, operations, IT, and engineering leaders. Explain tradeoffs plainly, earn trust through execution, and transfer ownership so customers can operate confidently after launch.

Full details and application on the official Monk careers page.