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Forward Deployed Engineer, AI Solutions

NitraWashington, DC, USA (Hybrid)Full-timeCustomer SuccessPosted Today

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What you'll do:

  • Partner with Sales and Customer Success throughout the sales cycle by leading technical discovery, solution design, product demonstrations, proof-of-concepts, technical evaluations, and implementation planning.
  • Serve as the technical expert during customer engagements, helping healthcare organizations understand how Nitra's AI platform can automate workflows and improve operational efficiency.
  • Lead customer implementations from kickoff through production launch, including solution configuration, integrations, testing, training, validation, and go-live support.
  • Drive customer adoption by helping practices implement best practices, optimize workflows, and maximize long-term value from Nitra's AI software.
  • Partner closely with Product, Product Marketing, and Engineering to prioritize customer feedback, influence product roadmap decisions, and improve the customer experience.
  • Build scalable implementation methodologies, technical documentation, playbooks, demo environments, onboarding guides, and best practices that improve deployment quality and reduce time-to-value.

Full details and application on the official Nitra careers page.

Apply at Nitra →