Deployment Lead, Forward Deployed Engineering (FDE) - Platform

OpenAI’s Forward Deployed Engineering (FDE) team partners with customers to turn research breakthroughs into production systems. Within FDE, the Platform team turns promising use cases into repeatable solutions to deliver at scale.

As a foundational Platform Deployment Lead (DL), you’ll shape new solutions and lead them from customer validation through launch and repeatable adoption. You’ll combine product judgment with hands-on customer deployment experience to identify valuable problems and define a path to scale. You’ll also help build the function, navigating significant ambiguity to define its scope and ways of working.

What you'll do:

• Define clear solutions around a valuable problem and shape the path to market.
• Use customer, field learnings, and market evidence to set the next proof point, narrow scope, and recommend where to invest.
• Select design partners and use pilots to test value and repeatability.
• Define quality and launch criteria.
• Enable field teams and partners to scope, sell, and deliver the solution using playbooks and building the support model they need.
• Track adoption and establish ongoing ownership as solutions scale.

Full details and application on the official OpenAI careers page.