Forward Deployed Engineer, UK

Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.

As Persona’s first Forward Deployed Engineer in the UK, you’ll help customers turn complex identity challenges into practical solutions. You’ll partner with our Solutions Engineering, Sales and Customer Success teams across the customer journey - from technical discovery and proofs of concept to building integrations and launching solutions.

What you'll do:

• Build customer solutions. Help translate customer needs into practical solutions using Persona’s APIs, integrations and workflows.
• Support technical discovery and proofs of concept. Partner with Sales and Solutions Engineering to understand customer requirements, prepare tailored demonstrations and build working prototypes.
• Help customers launch successfully. Work with customer engineering teams to configure, test and implement solutions, with support from experienced teammates.
• Investigate technical challenges. Troubleshoot integration issues, explore potential solutions and collaborate with Engineering when deeper investigation is needed.
• Make your work reusable. Create sample code, documentation and tools that help customers and teammates solve similar problems.
• Help improve our platform. Share customer feedback and technical insights with Product and Engineering to inform product improvements.

Full details and application on the official Persona careers page.