Manager, Forward Deployed Engineering

We are looking for a Manager, Forward Deployed Engineering to lead forward deployed engineers who embed with our largest enterprise construction customers to take AI solutions from inception to production, adoption, and measurable value. As the Manager, Forward Deployed Engineering on our AI Division, you will work closely with Customer Success, Sales, Product, and customer technical leaders to operationalize enterprise AI across the field. Your strengths in technical leadership, enterprise AI/LLM deployment architecture, and customer delivery methodology will drive your success. You will report to the Director of AI Solutions and will be based in New York City (NYC) as a hybrid role. What You’ll Do Recruit, mentor, and manage a high-velocity team of Forward Deployed Engineers (FDEs), setting standards for AI literacy, technical quality, customer communication, and career development. Structure delivery engagements to ensure clear milestones, ownership, and status, proactively unblocking teams through requirements, evals, build, user acceptance testing, and production rollout. Define, track, and report on Time-to-Value metrics to accelerate customer adoption and optimize team resourcing. Standardize the deployment methodology by turning bespoke builds into repeatable solutions, including reusable agent templates, eval benchmarks, data integration patterns, and playbooks. Serve as the senior technical escalation point to resolve complex data integrations, knowledge graph challenges, agent evaluation bottlenecks, or customer stack mismatches.

Full details and application on the official Procore careers page.