Senior Director, Forward Deployed Engineering

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at…

We are seeking a technically adept and innovative Agent Builder Leader to join our Forward Deployed Engineering Team. You will lead a high performing Agent Builder expert team to deliver Agentic solutions directly with customers. Your primary responsibility will be to provide strategic and technical leadership, fostering innovation and cultivate a culture focused on continuous improvement. As a key member of the Agentforce leadership team, you will define the standards, and operating model that allow Agentic AI capabilities, directly influencing the product roadmap for agentic adoption across our customer base.

What you'll do:

• Strategic Leadership: Define the long-term strategy for Agentic AI deployments across industries.
• Drive Multi-Agent Intelligence: Establish best practices and reference architectures for Model Context Protocol (MCP), inter-agent communication, and AI orchestration within multi-agent systems.
• Own Agentic Development Life Cycle (ADLC): Standardize ADLC across all the engagements. Oversee project delivery and ensure the deployed agents meet customer needs while scaling robustly in enterprise production environments.
• Internal and External Thought Leadership: Evangelize Salesforce’s agentic architecture vision internally and with strategic customers, industry partners, and ecosystem developers.
• Operational Excellence: Build a high-performing team capable of delivering enterprise-ready, production-grade agentic systems.
• Cross-functional Collaboration: Partner cross-functionally with Product, Engineering, and Sales leadership to shape the strategy and execution of Agentic AI solutions.

Full details and application on the official Salesforce careers page.