Forward Deployed Engineer

Solita is helping to build knowledge platforms, sometimes called company brains, for our customers. These platforms connect company information to its business context, enabling employees and AI agents to find reliable answers, understand where they come from, and rely on having permission to see the information.

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What you'll do:

• Collaborate with customer domain experts to identify use cases and define success metrics, such as time to answer or answer accuracy.
• Translate the customer business concepts into maintainable conceptual models and ontologies, ensuring that both people and agents use the same definitions: what counts as an active customer, or which price list applies when.
• Integrate documents and enterprise systems such as SharePoint, Confluence, CRM and ERP platforms, and while modeling structured data from databases and data platforms to fit the ontology.
• Design and implement retrieval and agent workflows that respect source system permissions and stay up to date when the sources change.
• Set up the development workflows with automated testing, evaluations, and code review.
• Deploy and operate the platform and continuously track answer quality and operational performance after go-live.

Full details and application on the official Solita careers page.