Staff Forward Deployed Engineer

Suki builds AI for clinical documentation. Clinicians who use Suki spend over 70% less time on admin work, and our customers see a 9X return in their first year. Suki Platform gives other healthcare companies access to the same technology through APIs and SDKs, powering voice features in telehealth platforms, care delivery tools, and specialty EMRs.

Integrating AI into healthcare systems is hard. APIs behave differently in production, clinical workflows vary from site to site, and small edge cases decide whether clinicians keep using the product. You will own our most complex customer integrations from scoping to production. You will also turn what you learn into tools, patterns, and product feedback that help the rest of the team deliver faster.

What you'll do:

• Lead technical delivery for strategic Platform customers, working directly with their engineering, product, and clinical teams.
• Turn unclear customer requirements into solution designs using dictation, ambient, text generation, and summarization.
• Make architecture decisions on security, data handling, and edge cases.
• Build reference implementations and playbooks the team can reuse.
• Deploy distributed applications in on-premises and cloud environments, and own them after launch, including monitoring and incident response.
• Bring customer feedback to our Platform, ML, and Product teams and help shape the roadmap.

Full details and application on the official Suki careers page.