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Forward Deployed Engineering Team Lead

TactoMunich (On-site)Full-timeCustomer Experience (CX)Posted Today

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You are not inheriting a team, you are defining a function that most companies in enterprise AI are only starting to understand they need. Do this well for 12 to 18 months and you own one of Tacto's core technical organisations, with a direct line into the product roadmap and a hand in how leading global industrials adopts AI.

Forward Deployed Engineering is how we close it: engineers who sit inside the customer's environment, build in their data, and turn what they learn into product. This function does not exist at Tacto yet. You will build the motion from the start, collaborating with Product, and discover what Forward Deployed Engineering means for Tacto, figuring out how much value we can generate for leading industrials.

What you'll do:

  • Build the function. Charter, operating model, quality bar, metrics. Bring this function to the next level.
  • Hire the right talent. The team is there to grow. Hire exceptional Forward Deployed Engineers and build your own high performing team.
  • Own how we engage customers. Design and establish the processes for how engineers scope, embed, build, and hand over. This is the core of the role, not an afterthought to the technical work.
  • Build, hands-on, in customer environments. Agents, pipelines, custom logic on top of our platform, in real production data. You lead by shipping.
  • Turn one-offs into product. Work directly with Product and Engineering to convert what you build at the edge into platform capability. An FDE org that productises nothing is just an expensive consultancy, and you will make sure we never become one.
  • Lead the first FDEs. Find the rare people who are excellent engineers and credible in front of a Head of IT. Set the standard by being it.

Full details and application on the official Tacto careers page.

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