Forward Deployed Engineer, Brazil

We're looking for a Forward Deployed Engineer to join our LATAM team, with a focus on São Paulo. In this remote, customer-facing role, you'll embed directly with enterprise customers across the region to architect and ship production systems on Telnyx's global network — voice, messaging, AI, and wireless — including self-hosted, open-weight LLM deployments that run inside customer environments. This isn't about demoing products; it's about building real solutions that work at scale.

What you'll do:

• Embed with enterprise customers to understand their communications workflows, AI use cases, and integration challenges firsthand
• Build and deploy custom implementations: AI Voice Assistants, Telnyx APIs (Voice, Messaging, Fax, Wireless), and WebRTC
• Deploy and operate open-weight LLMs such as Llama, Qwen, Mistral, DeepSeek, and gpt-oss in customer-controlled cloud, on-premises, and air-gapped environments
• Deploy and operate LiteLLM as the model gateway in customer environments, providing a unified OpenAI-compatible interface across self-hosted models and hosted providers, with routing, load balancing, retries and fallbacks, rate limits, and per-team virtual keys
• Instrument and govern LLM usage through cost tracking and budgets, caching, logging and observability using OpenTelemetry, Langfuse, or similar tools, and guardrails
• Design model-routing strategies for real-time voice workloads, balancing latency, cost, reliability, and Spanish- or Portuguese-language quality

Full details and application on the official Telnyx careers page.