AI-Native Forward Deployed Engineer

Tread is an AI-native vertical SaaS platform transforming construction materials logistics—a massive, essential industry that moves the aggregate, asphalt, and concrete behind every road, bridge, and building. In March 2026, we crossed $1Bn in monthly delivered load value on the platform, and we're at ~$XM ARR and growing fast.

Reporting to the VP of Customer Operations, this role sits at the intersection of Customer Operations, Product, and Engineering. You'll work directly with customers to understand how they operate, then turn those insights into shipped software, AI-powered workflows, and product improvements.

What you'll do:

• Customers in your portfolio have measurably higher adoption and satisfaction than baseline.
• You've become the connective tissue between what customers need and what we build.
• Multiple product features in production trace back to your field insights.
• You've helped define the FDE playbook that the next hire will use.
• You are the person customers call when something is broken, and the person Engineering trusts to represent the field in any roadmap conversation.

Full details and application on the official Tread careers page.