Forward Deployed Engineer

We are seeking our inaugural Forward Deployed Engineer , reporting to our Director of Customer Success. This is a unique and pivotal role that requires a person of uncommon skills and disposition. You will own technical implementation for our customers – configure Weave’s core “Regulatory AI Templates” with a combination of AI and your regulatory experience, lead complex integrations and map data flows, ensure early stage customer satisfaction, and enable customers with the basics of how to lead future configuration projects as they move out of their onboarding phase.

What you'll do:

• Customer template customization: Our core templates are a good place to start, but many of our customers require customization to accommodate their style, brand, modality, and scientific idiosyncrasies. You will work with customers to customize templates to their needs
• Prompt coaching: Ultimately we want our customers to be self-sufficient in maintaining their templates. You will help them overcome trepidation and develop the ability and structure to do so.
• Ecosystem integration: You will collaborate with diverse stakeholder groups spanning IT, Regulatory Affairs & Ops, and Medical Writing teams to architect seamless data bridges between Weave and critical enterprise platforms, including systems of record and publishing platforms
• Handbook creation: You will document best practices and situational tips for technical implementation for internal and external purposes.

Full details and application on the official Weave careers page.