Senior Forward Deployed Engineer

As a Senior Engineer within Xero's Internal AI Accelerator Squad, you will act as a forward-deployed engineer, embedding yourself within internal business teams to co-design and operationalise agentic AI workflows that remove manual toil. You will lead the delivery of AI agents from discovery to production and define the patterns, guardrails and tooling for intelligent automation across Xero.

Initial focus

• Designing and iterating on AI agents and workflow orchestrations using tools like Claude, Gemini and MCP.
• Integrating AI systems with enterprise platforms including Salesforce, Workday, Slack and NetSuite.
• Developing reusable automation patterns and shared templates for the business.
• Building evaluation and monitoring frameworks to measure performance and ensure the safety of AI-native workflows.

What we're looking for

• Experience building and operating applications or automations in production, particularly involving APIs and cloud infrastructure.
• Hands-on delivery of AI solutions such as agents, copilots or RAG systems using LLMs like Claude or Gemini.
• Proficiency in Python or TypeScript; comfortable with SDKs and webhooks.
• Systems thinking: designing agents with security, auditability and controlled blast radius in mind.
• Track record partnering with non-technical stakeholders to turn business pain points into technical designs.
• A natural coach who uplifts the AI fluency of those around you.

Hybrid role with regular in-office days.