Head of Forward Deployed Engineering

You will lead our deployments and build the team that runs them. The first year is hands-on. You will be in architecture reviews and in our codebase, and on site when a deployment needs you. Our engineers work deployments alongside you, so you are never the only technical person on the call.

What you'll do:

• Own the technical outcome for our largest accounts, from the first architecture conversation through 90 days in production.
• Write code. Integration work, reference architectures, deployment tooling, and fixes in the product itself.
• Deploy Zep inside customer infrastructure across Managed, BYOK, and BYOC, and work directly with the platform and security teams who have to approve it.
• Define the engagement model. Decide which accounts get embedded support, and set how that work is scoped and priced.
• Hire the team. You define the bar and lead the engineers you bring in.
• Reduce the custom work each deployment takes. What you build twice becomes a reference architecture or a product requirement.

Full details and application on the official Zep AI careers page (via YC Work at a Startup).