ElevenLabs launches a Partner Program built around its forward deployed engineers
At its New York Summit on Nov 11, ElevenLabs launched a Partner Program for its 550+ integrators and said it is expanding its FDE team, whose engineers will work alongside partners on complex AI agent deployments rather than compete with them for implementation work.
ElevenLabs used its New York Summit on November 11 to launch a formal Partner Program for consultancies, systems integrators, software vendors and agencies, with certifications, co-selling, deal registration and a certified partner directory. The company says the ecosystem already counts more than 550 active partners in 44 countries, 1,100 ElevenLabs-certified deployment engineers across 350 partner firms, and over $52 million in partner-sourced and partner-influenced revenue this year.
Alongside the program, ElevenLabs says it is expanding its forward deployed engineering capabilities. Its FDEs will work with partners on complex implementations, solving technical problems, speeding up deployments and transferring know-how, and the company says it will not compete with partners for implementation services. Field CTO Alex Holt described FDEs and partners as "two sides of the same strategy". Partner Judini credited ElevenLabs FDEs with helping it cut hand-off latency to human agents by 80% for a major telco.
For FDEs, this is another example of the role shifting from doing every deployment in-house to acting as a technical spearhead for a partner channel, similar to recent moves at Google Cloud and Databricks. It also signals continued FDE hiring at ElevenLabs as its voice-agent business pushes deeper into enterprise accounts.
Source: elevenlabs.io